Confidentiality and first contact
Therapy enquiries are treated with professional discretion. The first WhatsApp message or email should include only the information needed to check fit: language, country of residence, main concern, and urgency. Avoid sending long medical histories, documents, passwords, identity papers, or highly sensitive details through ordinary WhatsApp or email unless a secure process has been confirmed.
Information that may be collected
- Contact details you choose to provide.
- Preferred language and country of residence.
- Brief description of the concern and requested support.
- Administrative information needed for scheduling and professional eligibility.
Professional limits
Privacy has legal and safety limits, especially when there is immediate risk of harm, abuse, or another situation where local law requires action. Exact confidentiality rules depend on the clinician's licensing jurisdiction and the client's location.
Website analytics
The current static site does not require visitors to create an account. If analytics, booking software, or secure forms are added later, this page should be updated before launch of those tools.
Frequently asked questions
Should I send private documents by WhatsApp or email?
No. Start with a short enquiry and wait for a secure process before sending sensitive documents.
Is therapy completely confidential?
Therapy is confidential within professional, legal, and safety limits that should be explained before care begins.