Emergency

If there is immediate danger, use local emergency support first.

Online therapy enquiries are not monitored as crisis services and should not be used for urgent danger.

Use emergency services for immediate risk

If you or someone else may be in immediate danger, contact local emergency services now. If you are in the United States or Canada, call or text 988 for suicide and crisis support. If you are elsewhere, use your local emergency number, nearest hospital emergency department, or local crisis line.

Do not wait for a WhatsApp or email reply

Booking requests, WhatsApp messages, email, and website contact are not crisis care. They may not be read immediately and cannot replace emergency assessment, local protection, or urgent medical support.

When to seek urgent help

After safety is secured

Once immediate safety is handled, therapy can help process what happened and plan ongoing support.

Frequently asked questions

Can I use the WhatsApp booking message in a crisis?

No. Use emergency services or a crisis line first when there is immediate danger.

Can therapy continue after a crisis?

Often yes, but only after urgent safety and appropriate local care are addressed.